Effective Date: April 2026
This Business Continuity Plan ("BCP" or "Plan") summarises the framework Ladd & Co. has established to ensure the continued delivery of services to its clients, the safety of its personnel, and the integrity of its data and systems in the event of a significant business disruption.
This summary is provided for the information of clients, professional intermediaries, and counterparties. It is not a comprehensive description of the firm's internal procedures, which are maintained in confidence for security reasons.
The objectives of the firm's BCP are to:
The BCP applies to all offices and personnel of Ladd & Co. across the jurisdictions in which the firm operates.
The Plan is designed to respond to a range of disruption scenarios, including:
The firm's operating model is, by design, distributed across multiple jurisdictions. The firm maintains operational presence across nine offices spanning North America, the Caribbean, Europe, the Middle East, and Asia-Pacific. Personnel are equipped to operate remotely and to coordinate across geographies as a matter of ordinary business.
This distributed structure is itself a primary continuity mechanism: a disruption affecting any single office, region, or jurisdiction does not, in itself, materially impair the firm's overall capacity to serve clients. Active engagements can be transitioned to alternate offices and personnel where required.
The firm's core systems and data are hosted on enterprise-grade cloud infrastructure with built-in redundancy, geographic replication, and disaster recovery capabilities. Specifically:
In the event of the unavailability of a primary system or service provider, alternate channels and providers are identified within the firm's continuity procedures, and personnel are equipped to transition to those channels.
In the event of a significant business disruption, the firm will use reasonable efforts to:
If clients are unable to reach their usual point of contact at the firm, they should:
The firm will publish a continuity notice on its Website where a disruption is sufficiently material to warrant external notification.
The firm's BCP operates in conjunction with the firm's information security programme, which addresses the prevention, detection, and response to cybersecurity events. Key elements include:
In the event of a cyber incident affecting personal data, the firm will respond in accordance with its obligations under the Australian Privacy Act 1988, the EU GDPR, the UK GDPR, and other applicable data protection legislation, including timely notification to affected individuals and to relevant supervisory authorities where required.
The firm's structure does not concentrate operational responsibility in any single individual to a degree that would prevent continuity of services in the event of the temporary or permanent absence of any one person. Engagement responsibilities, working files, and institutional knowledge are documented and accessible to authorised personnel.
In the event of the loss of a key person, the firm will identify an alternate point of contact for affected clients and matters as promptly as practicable.
The firm relies on a limited number of carefully selected third-party service providers for critical functions, including cloud hosting, communications, document management, document execution, identity verification, and certain compliance services. The firm assesses the resilience and continuity arrangements of its critical providers as part of its onboarding and ongoing monitoring of those relationships.
In the event of a disruption affecting a critical provider, the firm will assess the impact on its operations, deploy alternate providers or workarounds where available, and communicate with affected clients as appropriate.
In the event of a disruption that may affect the firm's compliance with legal, regulatory, or professional obligations, the firm will engage with relevant authorities, professional advisors, and counterparties as required, and will document the disruption and the firm's response in accordance with its record-keeping obligations.
The BCP is reviewed periodically and updated to reflect changes in the firm's operations, technology, regulatory environment, and risk profile. The firm conducts testing and tabletop exercises as appropriate to validate the effectiveness of the Plan and the readiness of personnel to execute it.
The BCP is designed to mitigate, but cannot eliminate, the impact of disruptions on the firm's operations. The duration and severity of any disruption may affect the firm's ability to deliver services within ordinary timeframes, and certain extreme scenarios (including widespread infrastructure failures or geopolitical events affecting multiple jurisdictions simultaneously) may exceed the firm's continuity planning assumptions.
This summary is provided for general information only and does not constitute a contractual commitment by the firm in respect of the operation of any client engagement, which remains governed exclusively by the relevant engagement agreement.
For questions regarding the firm's continuity arrangements, please contact:
Ladd & Co. Email: office@laddco.com Website: laddco.com
© 2026 Ladd & Co. All rights reserved.
© 2026 Ladd & Co. All rights reserved.